Customer Service Communications (Second Edition)
Price: € 77.02 (EUR)
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Course Description
n this course, you will discover the tools and techniques for providing service face-to-face, over the telephone, and via the Internet.
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More Information
| Language | English |
| Content Length | 6.90 hours |
| Duration of Access | 12 weeks |
| Instructor | Self Study |
| Vendor | Element K |
| Course Certification | 12 weeks |
| Prerequisites/Audience | Hardware and Software Required: Browser Firefox 1.x Browser Other: Safari 1.x Browser Microsoft Internet Explorer 6.0 Operating SYSTEM MacOS X 10.3.x Operating SYSTEM MS-Windows XP, 2000, OR 2003 server Flash Player 8 Pentium III WITH 500 MHz 128MB RAM 256K connection (broadband recommended) |
| Requirements/Materials Included | This course covers the importance of effective face-to-face, telephone, and Internet communication. |
Price: € 77.02 (EUR)
Add to Cart